Regulatory oversight over Self Regulatory Organisations in the Fintech Sector 

Analysis of the Draft Framework for Self Regulatory Organization(s) in the Fintech Sector

– Archisman Bhattacharjee, finserv@vinodkothari.com

Introduction

On January 15, 2023, the Reserve Bank of India (RBI) published a draft Framework titled “Draft Framework for Self-Regulatory Organisation(s) in the Fintech Sector” (‘Framework’) with the objective of eliciting feedback and gauging stakeholder expectations. In this article we analyse the said Framework which in our view is targeted more towards the unregulated FinTech sector and recommend why an SRO should opt for a recognition from the RBI.

The FinTech sector is booming and is a market disruptor as well as facilitator, based on the report published by Inc42, the estimated market opportunity in India fintech is around $2.1 Tn+ and currently there are 23 FinTech “unicorns” with combined valuation of $74 Bn+ and 34 FinTech “soonicorns” with combined valuation of $12.7Bn+. 

The main functions of the FinTech sector includes providing solutions to Regulated Entities (REs) both as outsourced information technology providers as well as acting as lending services (such as customer acquisition, KYC task, servicing, etc.). The sector, however, not being under the direct supervision of the RBI may pose significant risks toward customer protection, data privacy, cyber security, grievance handling, internal governance, financial system integrity. In this respect the introduction of the Framework  of Self-Regulatory Organisation(s) in the FinTech Sector (SRO-Ft) remains a welcome move where the SRO-FT would act as an instrument of self-regulation for the market participants, which may include both regulated and unregulated entities, by coming out with its own policies, codes of conducts etc. which are aligned with the industry standards, best practices and expectations/ recommendations of the RBI and other sector regulators. However it should be noted that due to lack of legislation, the RBI does not have have any jurisdiction over the FinTech sector (Discussed in details in Section 2 of this Article) vis-a-vis their SRO, unless the SRO’s voluntarily submit to the jurisdiction of the RBI and the same has also been envisaged under Para 3 of the directions under the head “Introduction” of the draft Framework under discussion.

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RBI (Commercial Paper and Non-Convertible Debentures of original or initial maturity upto one year) Directions, 2024

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Decoding the New Norm

Framework for SROs for financial sector entities

-Srinithi Sreepathy | finserv@vinodkothari.com (Updated as on 29.03.2024)

On December 21, 2023, the Reserve Bank of India presented its first  ‘Draft Omnibus Framework for recognising Self-Regulatory Organisations for Regulated Entities’(‘Draft Omnibus Framework’) in pursuance of its Statement on Developmental and Regulatory Policies dated October 06, 2023. RBI subsequently finalized and issued the Omnibus Framework for  SROs on March 21, 2024.

The Omnibus Framework is in response to a vacuum located between Regulators and the ever-evolving industry dynamic. The RBI had proposed a draft and later finalised the framework, for Self-Regulatory Organisations (SROs) indicating a willingness to enter a collaborative approach to regulatory frameworks.

The Omnibus Framework, taking the increasing number of regulated entities and their growing scale of business into consideration recognises the lack of sufficient industry standards for self-regulation. Identifying this need and being aware of the futility of increasing the burden on regulatory bodies like the RBI, SEBI, or IRDA, (in this case, specifically: the RBI) the framework finds a middle ground by recognising self-regulation amongst members of various industry entities.

What are Self-Regulatory Organisations? What do they Do?

Self-Regulatory Organisations (SRO) are not-for-profit organisations that attempt to bridge the gap between regulation and industry-specific requirements.

Read more: Decoding the New Norm

In the Indian context, the most popular example remains the Association of Mutual Funds India, or the AMFI, an entity incorporated under Section 8 of the Companies Act 2013 as a not-for-profit organisation with the stated intent to act as a facilitator between the Regulatory Body of SEBI/RBI/the Government of India and the Mutual Fund ecosystem. It also aims at formulating standards or “best practices” which shall in turn become the industry status quo for all members to follow and live by. The AMFI also acts as a licensing body for all Mutual Fund distributors in India as per the duties assigned to it by the SEBI.[1] MFIN (Mutual Fund Investment Network) is another example of a successful SRO infrastructure in India. With the emergence of the FinTech Sector in India: Section 8 companies like FACE and DLAI have cropped up with both significant membership and the aim to establish industry standards and Codes of Conduct. The current omnibus[2] offers these institutions the opportunity to get regulatory sanction from the RBI.

The Omnibus Framework defines its intent by stating:

Self-Regulatory Organisations (SROs) enhance the effectiveness of regulations by drawing upon the technical expertise of practitioners and also aid in framing/ fine- tuning regulatory policies by providing inputs on technical & practical aspects, nuances and trade-offs involved. SROs can also help in fostering innovation, transparency, fair competition, and consumer protection. In sum, self-regulation shall complement the extant regulatory/ statutory framework for better compliance, in letter and spirit.”

To enable the SRO to fulfill the above obligations, the  Omnibus Framework gives power to the SROs to frame necessary standards or codes within the regulatory framework prescribed by RBI. The adoption of the code, however, should not be a substitution for adhering to the necessary RBI Regulations.

What is the purpose of an SRO? Why do they exist?

As per the Omnibus Framework, SROs are expected to primarily act as an interface between the regulatory body and regulated entities. Thus, one of their primary duties extends toward collecting and providing relevant industry-specific data[3] to the Reserve Bank to aid more efficient policy making. Apart from this SROs are also expected to foster greater research, promote compliance practices, ensure inclusive development and effectively act as an industry representative before the regulatory body.

SROs have certain general objectives, as well as specific responsibilities to be undertaken toward both its members as well as the RBI that gives it its credibility. Their responsibilities can be construed in a trifecta of general and specific duties, with specific duties being toward their members and the regulatory body to whom they represent their members. The Omnibus Framework defines “members” as the Regulated Entities which accept the membership of SRO.

Figure 1 SRO General Objectives

[Clause(s) 6 and 7 of the Omnibus Framework]

Through the establishment of “best practices” and industry benchmarks that may be emulated by most if not all entities in a particular industry and recognising that it may be impossible for the average pedestrian to undertake thorough due diligence independently, the SRO acts as a “stamp of approval” toward the validity and trustworthiness of a particular entity. To ensure that the SRO in itself is reliable, they may be subject to periodic audits by the regulatory body, and are also required to submit their annual reports to the Reserve Bank within three months of completion of the accounting year.

They are also required to frame a code of conduct that should be adhered to by their members, provide periodic sector-specific information through bulletins, pamphlets and magazines to increase awareness amongst its members, establish grievance redressal and dispute resolution mechanisms for its members and also educate the public about the grievance redressal mechanisms available to them. The Omnibus Framework allows the SROs to counsel, caution, reprimand, and expel the members as a consequence of violation of the code established by it. However, such consequences cannot result in the imposition of a monetary penalty on the member.

Figure 2: Responsibilities Towards Members and Regulators

Clause(s) 8 and 9

What are the eligibility criteria for forming an SRO?

Figure 3: Eligibility Criteria for SRO Recognition

Further, the Omnibus Framework specifies that the shareholding of an applicant should be sufficiently diversified. The applicant will not be eligible if an entity either singly or acting in concert holds 10% or more in the paid-up share capital of the applicant.

Who are the key stakeholders?

The RBI envisions the present omnibus primarily for entities regulated by the RBI. The SRO, once it receives its Letter of Recognition from the RBI will consequently impact the institutions/entities that comprise the sector it is representative of.

Thus, in the present context, some of the primary stakeholders are:

  1. Banking and Financial Institutions: As the RBI framework is directly impacting regulated entities, the Banking and Financial Institutions Sector becomes the primary stakeholders as they need to ensure compliance with the new standards.
  2. Industry Associations: As the Omnibus Framework aims to solemnise industry bodies and associations for responsible growth in the Financial Sector, these bodies will need to comply with the new framework. These bodies need to comply with the new standards as well as ensure that their members are similarly compliant. For e.g.:
    1. DLAI (Digital Lenders Association of India): Comprising over 80 members and involved in over $5 Billion in annual disbursements, DLAI’s stated objective remains the support of development and best practices in the Digital Lending Industry.
    2. FACE (FinTech Association for Consumer Empowerment): A Section 8 Company, stated to be a “Self-Regulatory industry body of fintech lenders” FACE aims to establish an ecosystem of responsible lending and borrowing.

Figure 4: Stakeholder Action Items

Regulated Entities are advised to proactively comply with emerging industry and governance standards, as well as emerging trends or shifts in interpretation of applicable guidelines/regulations/laws. It is recommended that REs promptly align with these standards, effectively articulate their challenges, and ensure full compliance to maintain industry integrity and operational excellence.

SRO Governance

To ensure a systemic and reliable mode of self-governance, and the ideal operational excellence envisioned above, the SRO in itself, must be reliable. Thus, SROs are subject to certain stringent governance standards.

Figure 5: SRO Governance Mechanism

The Omnibus Framework requires the Board of SROs to frame a policy on the rotation of directors for important positions in the Board of SROs.

How does an entity get recognised as an SRO?

For an entity to be recognised as an SRO it must receive a “Letter of Recognition” from the Reserve Bank. To receive the same, it is required that the SRO submit certain documents to the RBI including but not limited to: A copy of its Memorandum of Association and Articles of Association, details regarding the constitution of its board: its duties, and mode of discharge of obligations. It shall contain the roadmap to achieve minimum membership as prescribed by the RBI within prescribed timelines (which shall not be greater than two years from the date of recognition) and any such further documents as may be necessary. Whilst membership should ideally be achieved by the time of application itself, if not, a clear roadmap on achieving the requisite membership should be provided. The RBI may stipulate a timeline (not exceeding two years) within which this should be achieved.

Membership in SROs shall be voluntary for the members.

Application that does not fulfil criteria liable to be rejected. A fifteen day window, commencing from date of dispatch of intimation from RBI, will be provided to the applicant for rectification.

Figure 6: SRO Application Process

Way forward:

In summary, SROs are the necessary bridge between the regulatory body and the industry. They represent the industry to the regulatory body and interpret directions issued by the regulatory body to the industry so as to ensure consensus and uniformity in interpretation.

Whilst the Omnibus Framework is fairly comprehensive and takes most relevant factors into account, some clarifications and further considerations are required as presented herein:

  1. There is no specific provision as to how many SROs shall be recognised per sector/vertical. As the objective of the SRO is primarily to act as a facilitator between industry bodies, ensure consensus in interpretation and represent the interests of the industry before regulatory bodies, the objective may be defeated if the sector is populated by too many SROs. This issue warrants more comprehensive and detailed attention.
  2. The Omnibus Framework characterises the relationship between the SRO and RBI as an “allyship”. However, further clarification is necessary to define the specific terms and nature of this relationship.
  3. It is essential to clearly delineate the status of Section 8 Companies that undertake SRO functions but fail to secure recognition from the RBI, ensuring a comprehensive understanding of the implications and subsequent procedural actions.
  4. Introducing a mechanism whereby SROs shall grant accreditation to compliant members could also be beneficial and serve dual purposes: it would incentivise new members to join and simultaneously enhance the SRO’s credibility. This practice could also foster an atmosphere of competitive excellence in governance.
  5. It is also imperative that issues of conflict of interest are comprehensively and meticulously addressed to pre-empt potential challenges and maintain operational integrity

[1] However, it is to be noted that the current Omnibus does not make any specific mention of licensing activities that may be carried out by SROs in the future. At this stage it is difficult to predict whether licensing powers similar to AMFI will be granted to other SROs.

[2]  read with the RBI SRO-FT Framework

[3] Omnibus Framework for Recognizing Self-Regulatory Organizations for Regulated Entities, Page: 3


[1]

Housing finance companies regulatory framework: RBI proposes sectoral harmonisation

Chirag Agarwal, finserv@vinodkothari.com

The RBI has proposed changes in the regulations applicable to housing finance companies (HFCs). While larger part of these proposed changes will impact deposit-taking HFCs, there are some provisions and privileges, currently applicable to NBFCs only, which are being extended to HFCs as well. 

It may be recalled that the Finance Act, 2019 had moved the regulatory powers over HFCs to the RBI, whereas supervision remains with the NHB.  Accordingly, RBI vide its Press release dated August 13,2019 issued direction that HFCs will henceforth be treated as Non-Banking Financial Companies (NBFCs) for regulatory purposes and RBI will carry out review of extant regulatory framework applicable to HFCs and come out with new revised regulations in due course. On October 22, 2020, the RBI issued a circular titled “Review of regulatory framework for Housing Finance Companies (HFCs)”, introducing a revised regulatory framework for HFCs. The circular emphasized the need for further harmonization between the regulations of HFCs and NBFCs over the next two years to ensure a smooth transition with minimal disruption. As part of this initiative, the RBI has released, on 15th January, 2024,  a draft circular titled “Draft circular on Review of regulatory framework for HFCs and harmonisation of regulations applicable to HFCs and NBFCs” for public comments. The objective is to streamline the regulations governing HFCs, aligning them more closely with the regulatory framework applicable to NBFCs. 

The proposed changes relate to both acceptance of deposits, and otherwise. Some of the proposed changes will be applicable to all HFCs. Below, we have provided a table comparing the guidelines applicable to NBFCs with the modifications proposed for HFCs to align them with the guidelines for NBFCs. Our point-wise analysis on the proposed changes is provided below: 

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RBI mandates appointment of an Internal Ombudsman by NBFCs

Updated as on December 29, 2023

– Team Finserv | finserv@vinodkothari.com

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Our Resources on the topic:

  1. RBI mandates appointment of an Internal Ombudsman by NBFCs
  2. RBI’s Ombudsman storm- Tough road ahead for NBFCs
  3. Ombudsman Scheme for PPI issuers
  4. Extension of Ombudsman Scheme to remaining class of notified NBFCs

RBI bars lenders’ investments in AIFs investing in their borrowers

– Team Finserv | finserv@vinodkothari.com

The Reserve Bank of India on 19th December 2023 issued a notification imposing a bar on all regulated entities (REs) with respect to their investments in AIFs. Highlights of the notification are as below –

What has the RBI done?

  • Prohibited all regulated entities (REs), including banks, cooperative banks, NBFCs and All India Financial Institutions from making investments in Alternative Investment funds (AIFs), if the AIF has made any investment into a “debtor company”.
  • Debtor company means a company in which the RE currently has or previously had a loan or investment exposure anytime during the preceding 12 months
  • The bar applies immediately, that is, effective 19th Dec 2023. No further investments to be made.
  • If investments already exist, the RE shall exit within 30 days, that is, by 18th Jan 2024
  • Further, if an RE has made an investment in an AIF, and the AIF invests in a debtor company, the RE shall make an exit within 30 days.
  • Investment by REs in the subordinated units of any AIF scheme with a ‘priority distribution model’ subject to full deduction from RE’s capital funds.
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Workshop on RBI Circular on Regulatory Measures on Consumer Credit by Banks & NBFCs

– Vinod Kothari | vinod@vinodkothari.com

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Our Resources on the topic:-

  1. RBI raises red flag on increasing personal loan
  2. FAQs on Regulatory measures towards consumer credit and bank credit to NBFCs
  3. Workshop on RBI Circular on Regulatory Measures in Consumer Credit by Banks & NBFCs (YouTube live)

FAQs on Regulatory measures towards consumer credit and bank credit to NBFCs

– Team Finserv | finserv@vinodkothari.com

One may call it insecure about unsecured lending; the central bank has taken what in our view is a bold and timely measure, to rein in unsecured lending. Identifying a notable surge in specific segments of consumer credit, the RBI had recently met senior bankers. The latter had reportedly assured the central bank that things are under control. However, apparently, these assurances have failed to assuage the RBI’s view. Vide its notification dated November 16, 2023, the RBI has taken several mitigating measures.

We have developed a set of FAQs on the Circular, where we intend to answer some of the critical questions relating to the actionables by the REs and the impact of the circular.

Further, our detailed article on this topic can be read here – RBI raises red flag on increasing personal loans

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RBI raises red flag on increasing personal loans

Increased risk weights on bank lending to NBFCs, Sectoral exposure limits among protective measures

– Vinod Kothari | vinod@vinodkothari.com

One may call it insecure about unsecured lending; the central bank has taken what in our view is a bold and timely measure, to rein in unsecured lending.

Identifying a notable surge in specific segments of consumer credit, the RBI had recently met senior bankers. The latter had reportedly assured the central bank that things are under control. However, apparently, these assurances have failed to assuage the RBI’s view. Vide its notification dated November 16, 2023, the RBI has taken several mitigating measures.

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IT Governance, Risk, Controls and Assurance Practices Direction, 2023

Analysis of Impact on Financial Sector Entities

Kaushal Shah & Subhojit Shome | finserv@vinodkothari.com

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Read our other resources

  1. RBI regulates outsourcing of IT Services by financial entities
  2. Draft Master Direction on IT Governance, Risk, Controls and Assurance Practices
  3. Erstwhile Directions on IT Framework for the NBFC Sector – RBI keen on implementing several operational requirements

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