By Simran Jalan (simran@vinodkothari.com) Introduction The payment technology has evolved and the number of digital transactions is increasing enormously. With this rapid adoption of digital mode of transactions, there was an emerging need for an expeditious grievance redressal mechanism for strengthening the consumer confidence in this channel. Consequently, the Reserve Bank of India (RBI) has … Continue reading Ombudsman Scheme for PPI issuers